Return Policy Return Policy

All items on our website are non refundable. In rare cases where an exchange is required due to sizing issues, we aim to resolve this if the issue is s addressed within 24 hours if receiving the item.

In order to be eligible for the exchange, the following criteria needs to be met;
- item must be in a reasonable condition
- item must not be worn or show any signs of wear/tear
- item must but have any fragrance or odour
- item must be return in its original packaging

To start the return/exchange process, please contact us at help@zardozicouture.co.uk stating your order number and full name. We will then aim to respond to the query as soon as possible.

All items on our website are non refundable. In rare cases where an exchange is required due to sizing issues, we aim to resolve this if the issue is s addressed within 24 hours if receiving the item.

In order to be eligible for the exchange, the following criteria needs to be met;
- item must be in a reasonable condition
- item must not be worn or show any signs of wear/tear
- item must but have any fragrance or odour
- item must be return in its original packaging

To start the return/exchange process, please contact us at help@zardozicouture.co.uk stating your order number and full name. We will then aim to respond to the query as soon as possible.